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Results 1 - 15 of 317
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  1. How do I set MX records?
    Log in and click “Registered Domains”. Click the domain name for which you want to set host records. In the “Navigation” bar, open the “more” menu and select “MX Records”. Fill in the form as you...
    Date Updated: 06/08/2011
  2. What is the directory (folder) named "_private" and others beginning with an underscore?
    These are needed for FrontPage extensions. Renaming or deleting any of the files starting with an underscore can result in FrontPage working improperly or not at all.
    Date Updated: 06/16/2011
  3. How do I set MXE records?
    Log in and click “Registered Domains”. Click the domain name for which you want to set host records. In the “Navigation” bar, open the “more” menu and select “MXE Records”. Fill in the form as you...
    Date Updated: 06/08/2011
  4. How do I manage my TRUSTe subscription?
    log into your account. Under “Manage Services”, find the “TRUSTe Privacy Policy” section and click “Manage”. In the row of the Privacy Policy subscription you want to configure, click the domain...
    Date Updated: 06/16/2011
  5. How do I become a reseller?
    You can become a reseller by applying here .
    Date Updated: 06/16/2011
  6. Where can I go to see reports for my reseller account?
    From the account overview page, select "View My Reports" under the Quick Links tab.
    Date Updated: 06/16/2011
  7. How do I withdraw funds from my account?
    See the My Account FAQ for details.
    Date Updated: 06/16/2011
  8. What are sub-accounts?
    You can set up sub-accounts in your account for individual customers (either resellers or retail), or to manage different categories of domain names.
    Date Updated: 06/16/2011
  9. How do my sub-account customers log in?
    Your customers can log in at your Instant Reseller web site.
    Date Updated: 06/16/2011
  10. How do sub-accounts pay for domain names and services?
    Reseller sub-accounts pay for purchases from an account balance. Retail sub-accounts pay for each transaction from the credit card they have on file in the account.
    Date Updated: 06/16/2011
  11. Where can I go to see the domain names in my sub-accounts?
    Log in and click "My Account". In the "Reseller Quick Links" tab, click "Registered Sub-account Domains".
    Date Updated: 06/16/2011
  12. My credit card was pre-authorized twice, will I be double charged?
    You will be charged only once.
    Date Updated: 06/08/2011
  13. How do I convert a retail sub-account to reseller status?
    To convert a retail sub-account to reseller status, log in and click "My Account". In the "Reseller Quick Links" tab, click "Manage My Customers". Click the name of the retail account you want to...
    Date Updated: 06/16/2011
  14. Where can I see my existing transfer orders?
    Log in and click "My Accounts". In the "Transfers" section click "Manage". In the "Run A Report" tab, select a report type, set dates, and click "Run Report".
    Date Updated: 06/08/2011
  15. Can I set the pricing for domain names, and other products and services?
    Yes, you can edit the price of any domain name, product, or service we offer. To specify the prices you charge all customers, log in and click "My Account". In the "Reseller Quick Links" tab, click...
    Date Updated: 06/16/2011
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